About Us 2018-04-04T13:17:40+00:00

About Us

 Our Unique Approach: Built Around Patients.

ProMetrics, as part of the leading Artificial Intelligence (AI) based Concerto HealthAI, is focused on raising the bar in specialty pharmacy operations.

ProMetrics’ culture, based on values of Quality, Passion, Integrity, Innovation, and Caring (for patients, providers, clients and employees), is the secret to our extremely high employee retention rate, our long-standing relationships with many of the world’s largest specialty brands, and the vast portfolio of molecules and customers we serve. Our business partners and customers trust us with their prized patient level data, which we treat with the highest levels of security and HIPAA compliance.

Over the last 20 years, we have also built deep expertise in specialty aggregation and related patient insights challenges by focusing on your patient. We look forward to serving your needs.

Our Solutions

Careers |
Marc Duey
Marc DueyFounder, President, and CEO
Marc Duey, Founder, President and CEO of Prometrics, enjoys serving the decision support needs of specialty biopharma executives with a focus on patient-level data impacting prescription efficiency. Over the last two decades-plus at ProMetrics, Mr. Duey and his long-tenured colleagues have developed and built numerous proprietary technology platforms for data collection, aggregation, integration, analysis and reporting to cost-effectively bring systems of record, information, and knowledge into systems of intelligence. Read More…
Pam Milo
Pam MiloExecutive Vice President
Pam Milo, Executive Vice President of Operations, provides leadership for Operations at ProMetrics. She is an experienced Information Technology executive with over twenty-five years of providing superior client satisfaction. Her proven record of translating business requirements into functional systems, reducing cost in operational processes, managing diverse project teams, and meeting project objectives contributes to ProMetrics’ successes. She has been with ProMetrics for 18 years, studied Information Management at Cedar Crest College and is a certified Project Management Professional (PMP).
Byung Kim
Byung KimSenior Vice President, Data Management
Byung Kim, Senior Vice President of Data Management, leads oversight of data management activities, focused on Specialty Pharmacy and Hub data activities. Byung is an accomplished professional with over 30 years of varied systems and management background, from mainframe operating systems to various client/server environments. Byung’s strong team leadership, as well as analytical and technical skills, combine to produce highly effective implementations since joining the company more than 17 years ago. He has a Bachelor of Business Administration from Temple University.
Tom Brasington
Tom BrasingtonSenior Vice President, Data Integration
Tom Brasington, Senior Vice President of Data Integration is responsible for system and process architecture. He provides leadership for ProMetrics’ team of data integration specialists who manage all master data management, including data integration, de-duplication, and maintenance of survivorship rules for numerous types of specialty data that come from from multiple sources. Tom is responsible for the SHIELD de-identification technology platform. He has extensive systems design and programming experience, and has served at ProMetrics for more than 19 years. He was educated at the University of Maryland and is a retired First Sergeant in the US Army.
Kirkland Simmons
Kirkland SimmonsSenior Vice President, Analytics
Kirkland Simmons, Senior Vice President Analytics, provides oversight of client-facing projects that focus on analytics and solutions tailored to client-specific business needs, and leads the team in the Wilmington, North Carolina office. Projects include sales force alignments, incentive compensation sales force models, forecasting models, patient journey, SD/SP/Hub Compliance and Rebate, market penetration analysis, market share analysis, and financial ROI summaries. He has been with ProMetrics for 20 years. Kirk holds a BS in Biology (Major) / Chemistry (Minor) from Averett University, a MS in Statistics from West Virginia University and a MBA with a concentration in Finance from Winthrop University.
Arvindh Balakrishnan
Arvindh BalakrishnanSenior Vice President, Sales
Arvindh Balakrishnan serves as the SVP of Sales at ProMetrics. He has deep experience in sales and marketing technology solutions and analytics into multiple industries with a specialization in pharma. From 2010 to 2016, he served as VP of Go to Market and Product Marketing for Oracle’s CRM set of products. Prior to that he served as VP of the Life Sciences Industry Business Unit at Oracle. He co-founded MetricStream in 1999, and served as the CEO until 2003. He has a B.Tech in Mechanical Engineering from IIT Madras, a Masters in Operations Research from the University of Minnesota, and was a Deans Fellow and PhD Candidate in Operations Research from Texas A&M University.

Latest Trends

Read about our insights into Specialty Pharma industry trends from the ProMetrics team.

Actionable Insights to Address Brand Success

Manufacturers currently get rear view mirror data that shows events that impacted the patient journey to get on medication. They are lacking actionable insights that address brand success. Often, the reason for the lag [...]

New Pharmacy Models Drive New Data Needs

New pharmacy models and healthcare data needs are beginning to emerge from the macro changes occurring in US healthcare. Healthcare reform has accelerated the drive to create new care delivery and payment models. Specialty [...]

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AI Driven Specialty Channel Insights

Celebrating 20 years of improving patient access to specialty medications.

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